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Archive for the ‘General’ Category

Thursday, September 30th, 2010

Hello My Friends

Well it’s been a long and winding road this year. This season I’ve travelled from Vancouver Island to Cape Breton Island and every province between with the exception of Newfoundland and that was only because a hurricane kept me away. I have been most fortunate in my travels to meet with so many great customers and stores associates hungry for more information on our methods of installing waterproof decking. Dek-Master which is our all weather vinyl PVC decking seems to be picking up more and more interest as the first choice when it comes to waterproofing the home owner’s deck, balcony, porch, sundeck and boathouse roofs. It offers a long lasting, attractive, water tight, low maintenance surface that will survive the coldest or hottest of conditions Mother Nature can throw at it.

Unlike many competitors such as Duradek, Weatherdek , Tufdek  or Dec-K-ing we offer our customers the option of installing our vinyl membrane decking themselves. We also have our product available in stock at many building material supply stores across Canada and in USA Pacific North West.

To assist you with your installation of your new Dek-Master exterior flooring we have created instructions that are easy to follow. We also have technical support available 7 days a week to offer answers to any questions big or small about the construction and installation of your attractive waterproof deck surface. More then likely you will get me personally if you phone evenings and weekends when I will be more then happy to assist you.

James O’Reilly

Sharing Knowledge

Monday, May 10th, 2010

Wow! Time goes fast. I’m now in my 15 year with Ducan. What I reflect on the mostly is the people I have met from coast to coast and how delighted they are that our company so dedicated to customer service and assisting them with the success of their projects. Over our 36 year history we have established ourselves as the No 1 DIY industry leader in vinyl decking, rubber decking and concrete sealing in both Canada and the north west USA.

We have made our products as user friendly as possible to allow the home owner the opportunity to install our systems as inexpensively and timely as possible.

You can be assured our team is dedicated to serving you and making sure your project is a success. Our greatest reward is hearing those words “Thank you!” from those we help daily.

This blog is intended to be a place where customers can share knowledge of their successes as well as some minor issues that may have arose while installing one of our systems. We welcome your comments!

James O’Reilly
Ducan Products